Effective as of 01 October 2023

At Jarvis, we are committed to ensuring the satisfaction of our customers. While we are confident in the capabilities of our Jarvis AI assistant, we understand that it may not meet everyone's needs. Therefore, we offer a transparent and customer-friendly return policy.

Eligibility for Returns

• The return policy is applicable to both the demo and non-demo version of the Jarvis AI assistant.
• Returns must be requested within 20 days from the date of purchase or within the exchange of 100 messages with the Jarvis AI assistant, whichever comes first.
• The product must have been purchased directly from heyjarvis.co

Refund Process

1. Initiate a Return Request: Contact our support team at [email protected] with the subject line "Refund Request," including your purchase details.
2. Verification: Our team will assess your return request based on your Jarvis AI assistant usage data.
3. Processing: Upon approval, we will begin the refund process. The refund will be issued to the original payment method.
4. Refund Timeline: Allow up to 10 business days for the refund to process and appear in your account.

Additional Information

• Refunds cover only the amount paid for Jarvis and not any additional services or products.
• Refund requests not aligning with our policy criteria may be declined.

Contact Us

For more information or assistance with a return, please reach out to us at [email protected], using the subject line "Refund Request".